in-demand soft skills in 2023

In 2022, Customer Service stood out as the leading soft skill, with over 23 million job postings worldwide. However, as we delve into the first quarter of 2023, Management emerges as the new frontrunner, with a staggering 12.1 million job postings seeking this skill. As the labour market continues to evolve, understanding the shifting trends in soft skills and their geographical variations, organizations can optimize their recruitment efforts and attract the right talent in the right locations. HR teams can leverage this data to align their recruiting strategies with the prevailing skill sets and gain a deeper understanding of the current labour market landscape.